Privacy Policy

Website: EstateLawAssist.com

Entity / Business ID: S9642135K

Address: 47 Changi South Ave 2, Singapore 486148

Phone: +65 6542 9093  |  Email: privacy@estatelawassist.com

Last updated: 15 October 2025

1. Scope

This Policy explains how we collect, use, disclose, and retain personal data when you use EstateLawAssist.com and our legal support services for property purchase.

2. Data We Collect

• Identity and contact data: name, role, email, phone, postal address.
• Matter data: documents, instructions, correspondence related to your case.
• Account and usage data: login details, logs, pages viewed, IP address, device identifiers.
• Payment metadata processed by our payment provider. We do not store full card numbers.
• Communications: emails, messages, meeting notes as applicable.

3. How We Use Data

• Provide and administer requested services.
• Client onboarding, conflict checks, and invoicing.
• Security, fraud prevention, and diagnostics.
• Compliance with laws and lawful requests.
• Service improvement using aggregated analytics.
• Updates and notices. Marketing only with consent where required.

4. Sharing

• Service providers acting on instructions (hosting, document tools, email, payment processing).
• Counterparties, agents, or authorities where necessary for a matter and lawful.
• Successors in case of restructuring, subject to this Policy.

5. International Transfers

Where data is transferred across borders, we apply safeguards such as regulator-approved contractual clauses and technical measures proportionate to risk.

6. Retention

We retain personal data only as long as needed for the purposes above and legal obligations, then delete or anonymize under documented schedules.

7. Your Rights

• Access and receive a copy of your personal data.
• Rectification or erasure, where applicable.
• Restriction or objection to processing in certain cases.
• Data portability for specific information.
• Withdraw consent without affecting prior lawful processing.

GDPR Policy

This section applies to individuals in the EEA/UK.

A. Controller

EstateLawAssist.com is the controller for personal data processed via this site. Contact: privacy@estatelawassist.com.

B. Legal Bases

• Contract: to deliver requested services.
• Legitimate interests: client relationship management, site security, analytics, anti-fraud.
• Consent: marketing and non-essential cookies.
• Legal obligation: record-keeping and compliance requirements.

C. Rights Requests

Email privacy@estatelawassist.com to exercise GDPR rights. We verify identity and respond within statutory timeframes.

D. International Transfers

Transfers rely on GDPR Art. 46 safeguards such as EU Standard Contractual Clauses and the UK IDTA/Appendix, plus supplementary measures.

E. Supervisory Authority

You may lodge a complaint with your local authority. Official contacts are listed on EU and UK regulator sites.

Cookies Policy

A. What Cookies Are

Cookies are small files stored on your device. Similar technologies include local storage, tags, and pixels.

B. Types We Use

• Strictly necessary: security and core functionality.
• Functional: preferences and improved experience.
• Analytics: aggregated usage statistics.
• Marketing: only with consent.

C. Choices

On first visit, a banner requests consent for non-essential cookies. You can change settings anytime via “Cookie Settings” in the footer or your browser controls.

D. Illustrative Cookie List

• session_id — strictly necessary — expires on browser close.
• prefs — functional — 6 months.
• analytics_client — analytics — 13 months.

Security

We apply access controls, encryption in transit, least-privilege practices, audit logging, and periodic reviews.

Children

Our services are not directed to children under 16. If we learn we processed data from a child, we will delete it.

Third-Party Links

External sites have their own policies. Review those before providing data.

Contact

Questions or requests: privacy@estatelawassist.com or the postal address above.

Changes

We may update this Policy. Material changes will be posted here with a new “Last updated” date.